Service Design: Sociality, Persuasion, Motivation and Game Mechanics by Will Evans on Keepstream

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Service Design: Sociality, Persuasion, Motivation and Game Mechanics

Will Evans March 10, 2011 Here are my picks for solid articles or videos. Most are focused on Service Design, Pursuasion, Motivation and Game Mechanics. All I think were really high quality and provided great insights.

@semanticwill

semanticwill Will Evans
Ubiquitous Service Design

Ubiquitous Service Design I follow a plant that tweets. Her name is pothos and she lives in Toronto with Angela, an information architect. When pothos is thirsty, she asks for help. Sometimes days pass before the water c...

April 2, 2011
semanticwill Will Evans
The Lure of Game(-ification) - Scatter/Gather: a Razorfish blog about content strategy, pop culture and human behavior

The Lure of Game(-ification) - Scatter/Gather: a Razorfish blog about content strategy, pop culture and human behavior Incentives work best when they mean something. Image via (opensourceway) Whether you view him as towering, trendy, or trivial, 22-year-old Seth Priebatsch got people talking after his March 12 S...

April 7, 2011
semanticwill Will Evans
Service Innovation

Service Innovation Service design, service innovation, design thinking, design strategy

April 2, 2011
semanticwill Semantic Will
"Designing Services that Deliver" (HBR) #ServiceDesign http://bit.ly/gkoGRF #ux

http://www.semanticfoundry.com /docs/servicesThatDeliver.pdf

March 11, 2011
semanticwill Will Evans
Designing for Service: Creating an Experience Advantage

Designing for Service: Creating an Experience Advantage Hugh Dubberly and Shelley Evenson We are surrounded by things that have been designed—from the utensils we eat with, to the vehicles that transport us, to the machines we interact with. We use a...

March 11, 2011
semanticwill Will Evans
Why User Competency Matters in Social Design

Why User Competency Matters in Social Design Adrian Chan is a Sr Fellow with SNCR.org and is a social interaction design consultant and strategist. You can follow him on Twitter @gravity7 and at his blog: gravity7.com/blog/media.In designin

March 11, 2011
semanticwill Will Evans
Dan Pink on the surprising science of motivation | Video on TED.com

http://www.ted.com/talks/dan_pink_on_motivation.html

March 11, 2011
semanticwill Will Evans
Gamification 101: The Psychology of Motivation - Lithosphere Community

Gamification 101: The Psychology of Motivation - Lithosphere Community Michael Wu, Ph.D. is Lithium's Principal Scientist of Analytics, digging into the complex dynamics of social interaction and group behavior in online communities and social networks. Mich...

March 10, 2011
semanticwill Will Evans
Service design | Scoop.it

Service design All things related To this emerging field of design

March 11, 2011
semanticwill Will Evans
Designing with Behavioral Economics :: UXmatters

Designing with Behavioral Economics :: UXmatters “…has emerged as a discipline, bringing together economics and psychology to understand how social, cognitive, and emotional factors influence how people make decisions, both as individuals and ...

March 10, 2011
semanticwill Will Evans
YouTube - RSA Animate - Drive: The surprising truth about what motivates us

http://www.youtube.com/watch?v=u6XAPnuFjJc

March 11, 2011
semanticwill Will Evans
Design for Emotion and Flow - Boxes and Arrows: The design behind the design

Design for Emotion and Flow - Boxes and Arrows: The design behind the design We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message fro...

March 11, 2011
semanticwill Will Evans
Gamification from a Company of Pro Gamers - Lithosphere Community

Gamification from a Company of Pro Gamers - Lithosphere Community Michael Wu, Ph.D. is Lithium's Principal Scientist of Analytics, digging into the complex dynamics of social interaction and group behavior in online communities and social networks. Mich...

March 11, 2011
semanticwill Will Evans
The Magic Potion of Game Dynamics - Lithosphere Community

The Magic Potion of Game Dynamics - Lithosphere Community Michael Wu, Ph.D. is Lithium's Principal Scientist of Analytics, digging into the complex dynamics of social interaction and group behavior in online communities and social networks. Mich...

March 10, 2011
semanticwill Will Evans
Designing Services with Innovative Methods: Recommended Reading for Service Designers

Designing Services with Innovative Methods: Recommended Reading for Service Designers This book presents the emerging and increasingly important field of service design. Birgit Mager, Köln International School of Design and Service Design Network, Ezio Manzini, Politecnico di Mil...

March 11, 2011