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RT @kellyhclay: Great discussion from @cargill about @truvia & how it targeted a demographic with social media in partnership with @hercampus. #blogwell
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Cargill's Truvia targets "yoga mommas". Not to be confused with "yogurt mommas" targeted by Activia. #blogwell
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Oh yeah agree 100 % RT @SeattleDivas: Spend time in the social media networks that make the most sense for you. via @itron #blogwell
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#socialmedia Itron: Listen Before You Leap — Live from BlogWell http://tinyurl.com/3wlmscn #web #marketing
Itron: Listen Before You Leap -- Live from Blogwell | SocialMedia.org
Coverage of this session by Lockergnome's Kelly Clay. Connect with her by checking out her blog and following her on Twitter. 2:10 - SocialMedia.org's Erin McDaniel introduces Itron's Online Mar...
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Wow, super excited to win the new @Boeing 787-8 model. Thanks #blogwell My son is going to flip! http://ow.ly/i/fx5o
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Good disclosure is not buried on your about me page! Must be clear and conspicuous according to the FTC #blogwell
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Social media rules to live by, via @sernovitz: 1) Never pay for SM exposure. 2) REAL disclosure. 3) Don't lie to your Mom. #BlogWell
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We're talking social media at #blogwell with @starbucks, @Corning, @Microsoft, and others. Thanks @socialmediaorg for organizing.
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Talking #ethics in #SocialMedia. Be safe. Don't pay for reviews... don't LIE... and always be #listening. #blogwell @socialmediaorg
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10 magic words: I work for _______ and this is my personal opinion. #disclosure #ethics #SM #blogwell
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Stay safe with your posts by never having to "lie to your mother"...have you have ever done that? How did it end up for you? #blogwell
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#BlogWell: Create a social media policy. Put it into training. Do those things and FTC says you're OK if someone does something dumb in SM.
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BlogWell Conference today! Rules: tell the truth; don't pay for it, create a policy & train staff #blogwell
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Agree. RT @vitrue: The point is to not ethically mess up & taint #socialmedia as happened to e-mail. @Sernovitz @SocialMediaOrg #Blogwell
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When employees represent your brand online, You need to train all who represent the company about Your social media media policies #blogwell
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Having the "birds & the bees" talk aka social media disclosure at #blogwell. Great tips from @SocialMediaOrg CEO!
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Be CAREFUL who you hire to manage your #SocialMedia. When U write the check, U have the liability. #blogwell @SocialMediaOrg
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Thank you to @SocialMediaOrg and all who put together a fantastic #blogwell event in Seattle #hungry4more
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Thanks @nathaneide from @deluxecorp great way to end #Blogwell Seattle. Enjoy your emergency chocolate. I'll be checking out ProjectRev
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Projectrev.com - a year long marketing lab initiated w/nat'l contest for small biz owners = success for @deluxecorp #blogwell #projectrev
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"Cash helps." Love the honesty from the Clorox presentation. #blogwell
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@deluxecorp had #projectrev participants discuss exp w/ board of directors to bring life to voice of customer. Transparency. #Blogwell
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Learning about @deluxecorp #projectrev. 4 new product developments after mtg w/customers to learn from their exp.-Awesome! #blogwell
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True help in business is putting time on marketing. More important than the tools used! ~ So true! via @deluxecorpo #blogwell
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CloroxConnects is site that allows users to submit ideas for new product development #Blogwell
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Great concept used by @Clorox Company, #co-creation: getting end-users to design the products they love #blogwell ^EE
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Love the way @nathaneide describes social media. Social concepts to break down silos, put face 2 brand, establish relationships #blogwell
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Clorox vets co-creators not just by target user, but filtering for designers/artists/MBA using LinkedIn #blogwell
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@deluxecorp used social media to drive awareness and share story about how they help small business #projectrev #blogwell
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Listening to the very funny @nathaneide from @deluxecorp on how to change brand perceptions using social media #Blogwell Seattle
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Nice! @deluxecorp taps into existing brand equity and power of partners to drive product awareness. #blogwell via @nathaneide
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Learning from @deluxecorp about changing brand perception and awareness #blogwell
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Boeing has a lot of branded merch available in their retail store here. I got a free commemorative pin. #BlogWell
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Great discussion from @cargill about @truvia & how it targeted a demographic with social media in partnership with @hercampus. #blogwell
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@microsoft's @npotillo delivering great ROI facts & success metrics around value of social #custsrv investments. #blogwell
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@Microsoft rewarding with pixels/awards and finding positive results and increased activity from users. #blogwell
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@Microsoft moving marketing content to have hi reach & hi engagement #blogwell
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@Microsoft goal = achieve both high reach & high engagement, not just 1 or the other. @NPortillo #Blogwell
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RT @vitrue: @Microsoft monitors 24/7 to respond to conversations where customers are having problems. @NPortillo #Blogwell
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. @nportillo Microsoft uses social media to lower acquisition & increase retention cuz that's how customers WANT 2 talk 2 us #blogwell
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@Microsoft monitors 24/7 to respond to conversations where customers are having problems. @NPortillo #Blogwell
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"@cindyv: Nice 2 hear @Microsoft moving from a product-approach 2 a persona-based approach #pragmaticmarketing meets #socialmedia #blogwell"
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Loving this #blogwell format. 20-25 minute presentations and 5-10 minutes for questions. Short, sweet and effective.
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I'm glad that I'm not alone trying to find how best to measure impact of social media. Quantity is easy. Qualitative is harder #blogwell
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Find the evangelists in your company and give them easy ways to share via social media, via @Itron at #BlogWell. #listening
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Social becoming standard for cap'n crunch and is forefront of conversations today. #blogwell consumer driven to start, corporate embracing
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When U have your TOP leadership engaged in #SocialMedia it flows seamlessly...when they don't "get it", well... #blogwell @itron
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Great #BlogWell session on how @RealCapnCrunch came "back to life" through social media. I love your cereal! : D
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How to promote a kids' cereal in an adult social media world. Challenging! @RealCapnCrunch #blogwell
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#blogwell ITRON team leverages core social media functionality internally to solve employee idea storm & change mgmt/biz trans challenges
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Learning 2 incorporate strategy internally & externally is key 2 the success of corporate #SocialMedia engagement success. #blogwell
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Loved that comment. RT @SeattleDivas: Spend time in the social media networks that make the most sense for you. via @itron #blogwell
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Number Crunching: @RealCapnCrunch Avg 57 tweets per day, including 22 @ replies. 7 FB posts/week, avg 78 comments #Blogwell
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love learning about the @RealCapnCrunch - he's a very active, funny guy on Twitterland. Thx for coming out to #blogwell Cap'n!
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The cap'n is one of few mascots that speaks in SM in the vox of the character. @QuakerOats @ChicagoBliss #Blogwell
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Ever wonder where @realcapncrunch has been? Traveling the high seas, evidently. #blogwell #welcomeback
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@quakeroats brought cap'n crunch to social media using his brand, his voice. Fans love it, #blogwell
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Follow @RealCapnCrunch. He's cool! Getting a presentation right now at #blogwell
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Where's the Cap'n? Great storytelling and quick reactions helped Quaker deal with the missing Cap'n. #blogwell http://twitpic.com/63lrax
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Quaker Oats with HUGE restrictions on advertising still created a successful, engaging Twitter account for @RealCapnCrunch #blogwell
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Where else can you wrap your mind around the social adventures of REI and Cap'n Crunch in the same hour? #blogwell
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@QuakerOats has been silent w/Capt Crunch as they did not meet certain nutritional guidelines for kids @ChicagoBliss #Blogwell
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Most consumers go to your FB page before they go to your website. #blogwell
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"If you don't want to follow what you are creating, you are doing it wrong" - @jordancwilliams #blogwell
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@boeingairlnes chose twitter over facebook as tool of choice for reporting on air show, choosing immediacy over bigger audience, #BlogWell
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Sad I missed @jordancwilliams’ talk at #blogwell. But seeing the @BoeingAirplanes talk by Bernard Choi was worth it.
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#blogwell +1 for sponteneity: RT @d_oneill: @boeingairlines went to Paris air show with no script for photo… (cont) http://deck.ly/~sLJs6
Jeff Hora: "#blogwell +1 for spontenei…" « Deck.ly
blogwell +1 for sponteneity: RT @d_oneill: @boeingairlines went to Paris air show with no script for photos and tweets. Chose to capture it as it unfolded instead Long post from Deck.ly 2011-08-...
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Hard now to measure social media. Focus on connecting social followers w/customer engagement. But value + magic there #blogwell
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Cool presentation from @BoeingAirplanes on real-time social media coverage during events #BlogWell
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@boeingairlines went to Paris air show with no script for photos and tweets. Chose to capture it as it unfolded instead, #BlogWell
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great point! RT @tylerschnaidt: If u don't want to follow something u are in charge of, u're doing it wrong. @jordancwilliams #blogwell
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We start planning six months in advance right after an event ends.~ Bernard Choi @BoeingAirplanes #blogwell @CCTacoma
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Create an environment of trust in team on full fledge team social media #blogwell
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RT @nathaneide: If hourly employees are representing your brand in social while off the clock, you could run the risk of breaking labor laws #blogwell
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Take-away from @BoeingAirplanes at #blogwell: create content that speaks to both followers/fans and media.
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RT @meenrico: Apparently at an event like #blogwell, the clicking of the keyboard is equivalent to an applause! @bernardcg @boeingairplanes presenting
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@BoeingAirplanes do more sourcing of user-gen content. #Blogwell
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@BoeingAirplanes lesson: use social media more systematically as Media Relations #Blogwell
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@jordancwilliams from @REI kills it at #Blogwell - great model of social media localization - NOTE: @lululemon does this so well in Canada
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RT @debra11: Note 2 businesses out there: Your consumer WANTS 2 talk w/u...U must be present where THEY r 2 #Engage. Now. #SocialMedia #blogwell
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Thanks @Boeing and @SocialMediaOrg for the excellent VIP tour of the 747, 767, 777 and 787 factory. Mega impressive.
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@boeingairplanes: talking about downloadable wallpaper for their Online Hub for the Paris Air Show. I LIKE! #blogwell @SocialMediaOrg
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Do you aim for 1st "reply" resolution? RT @thedavecoast: Cost per resolved answer - key metric for social media care #Blogwell
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Boeing used a bit of a blitz type strategy to get information out quickly so could generate interest faster. #blogwell
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RT @grantpank: Just kicked off #blogwell at Boeing Flight Museum. Like a kid in a candy store for this guy. Looking forward to some great speakers!
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First sesh at #blogwell - listening to Bernard Choi from @BoeingAirplanes talk about their strategy at Paris Airshow http://t.co/sO8wEuU
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REI targets local vibe 4 stores in regions. Sleeping bag needs diff in #Atlanta vs. #Alaska. @REI @JordanCWilliams #Blogwell
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love this metric - let's work it RT “@thedavecoast: Cost per resolved answer - key metric for social media care #Blogwell”
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25% of customers are talking online when their in your store #Blogwell
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Ever wonder how those giant airplanes are built? Just saw the meggggga factory @boeing Thx@futureofflight<v.cool &@socialmediaorg #blogwell
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Surrounded by planes @ the @Boeing Future of Flight centre for the SocialMedia.org #blogwell conference. Cool venue! http://4sq.com/pzRQg0Jodie L. checked in at Future of Flight Museum See where your friends are, learn about the places they frequent, and unlock rewards as you travel. Surrounded by planes @ the @Boeing Future of Flight centre for the SocialMedia.org #blogwell c...
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@ blogwell - about to hear a case study from Boeing - awesome factory tour today - thanks for hooking us up Boeing!!!! #blogwell
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"the brightest minds in corporate social media" I'll take that. @SocialMediaOrg #BlogWell
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So many great tracks at today's #blogwell Seattle. Looking forward to hearing some big brand case studies. http://4sq.com/ohTpKAEllen E. checked in at Future of Flight Museum See where your friends are, learn about the places they frequent, and unlock rewards as you travel. So many great tracks at today's #blogwell Seattle. Looking forward to hearing some big brand c...
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Heading out to #blogwell for a heapin' helping of big brand case studies surrounding social media! http://ht.ly/5Wf5T
Seattle 2011 | BlogWell | How Big Brands Use Social Media
Thanks to the help of SocialMedia.org member Boeing, we are honored and excited to hold this BlogWell at the Future of Flight Aviation Center in Mukilteo, Washington.
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Thanks to @Boeing and @SocialMediaOrg for the awesome tour and luncheon. Looking forward to the #blogwell sessions this afternoon!
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Ending the #blogwell day with Minnesota flair! Maria from Cargill will be warming up the audience for me http://t.co/WicChMp
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Follow #blogwell for insightful social media commentary today. Talks from @Boeing, @Starbucks, @Microsoft + others http://t.co/xugV4G8UPS: Fight Fraud UPS is a global company with one of the most recognised and admired brands in the world. Occasionally, fraudsters take advantage of UPS's reputation by using our name or services to target your ...
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Excited for the Boeing Factory tour and all the fun after. #blogwell http://t.co/UyrCj9P
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#blogwell stream shows huge number of interesting, passionate voices..looking forward to it!
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Looking fwd 2 #blogwell #Seattle today! Ready 2 listen/learn/collaborate on "How Big Brands Use #SocialMedia" http://ow.ly/1vxdax
Seattle 2011 | BlogWell | How Big Brands Use Social Media
Thanks to the help of SocialMedia.org member Boeing, we are honored and excited to hold this BlogWell at the Future of Flight Aviation Center in Mukilteo, Washington.
















































